Written on the 25th anniversary of September 11, 2001 I. The morning the words ran out I made my living with words. I was trained as a journalist. I spent years in public affairs and crisis communication for energy and chemical companies, writing the sentences that get said when something has gone badly wrong. I studied how disputes are negotiated and how public arguments are framed. By the autumn of 2001 I was in Houston, teaching and advising at a graduate school of theolog